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      Northwell Health

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      Northwell Health reviews

      Talented employees struggle amid constant layoffs and instability - Program Manager Northwell Health Employee Review

      2.0
      May 9, 2026
      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Talented employees doing their best to keep projects and patient care moving despite constant organizational instability. Good people on the ground level.

      Cons

      Leadership repeatedly talked about stability while quietly conducting rolling layoffs so they attracted far less attention internally and externally. Employees were reassured they were safe, placed onto new organizational charts, and then let go days later. Morale was destroyed because communication did not match reality. Northwell continues chasing whatever area of healthcare IT is currently “hot,” but instead of retaining and training experienced employees who already understand the organization, they cut them loose and then look externally for the same skill sets. There was little meaningful investment in retraining, upskilling, or preserving institutional knowledge. Many employees felt disposable regardless of performance, loyalty, or expertise. The restructuring approach created distrust and left remaining staff anxious about who would be next.

      avatar
      Northwell Health Response
      1mo
      Thank you for your review as a Program Manager. Your comments are important to us, which is why we will share them internally. Recognized as a Platinum Employer by Where You Work Matters, Northwell is honored to be recognized for providing an environment that supports and fosters continued career development. We are committed to investing in the professional development and growth of our team members and proud to equip our leaders and team members with tools that enable them to engage in ongoing career conversations, mentorship opportunities and performance discussions in support of growth, development and career aspirations. We encourage you to address your specific concerns with your direct manager and/or HR representative.

      Explore other reviews about Northwell Health

      5.0
      Jul 6, 2026
      Support staff (cssa)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice manager, support staff will help when needed

      Cons

      Werid hours, personally need to be adjusted to it

      2.0
      Apr 25, 2026
      Administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Office setting; nice people, cafeteria

      Cons

      Overworked and severely underpaid, short staffed for the amount of patients they intake to the program (on the clinician side and administrative), very low pay for administrative workers, little to no real benefits (PTO is not front loaded but trickled in: 1 hour accumulated per pay period - it would take about 4 months to accumulate 1 full day of PTO. Sick time is a similar trickle system so you end up taking a lot of unpaid time until you can’t), due to that it’s impossible to not get burnt out. The union also hasn’t negotiated a good contract if these conditions exist for those at the basic level. Food in the cafeteria is not great and sometimes gives people the runs. Also it’s expensive (full price despite working for the org; they cannot even give discounts which is weird considering how much the CEO makes and how little we do). Feel abandoned and not properly compensated. Deeply exhausted.

      5
      avatar
      Northwell Health Response
      1mo
      Thank you for your review. Your comments are important to us, which is why we will share them internally. At Northwell, one of our top priorities is the well-being of our team members, ensuring that they have the best career experience possible, feel empowered to develop and grow within our organization, and have access to comprehensive benefits, so they can be at their best at work and at home. We strive to offer a culture that upholds our values and mission, while also supporting the wants and needs of our patients and team members. We appreciate your feedback and wish you the best in your future career endeavors.
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