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      Northwell Health

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      Northwell Health reviews

      Overworked and Understaffed - Anonymous Employee Northwell Health Employee Review

      3.0
      May 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not many these days. There is a lot of networking opportunities

      Cons

      There’s continued pressure to pack providers schedules with more and more patients and add more patient hours but we’re not given the tools or team to match the workload. It’s causing burnt out employees and providers leading to a more negative environment. Middle management ends up being the scapegoat for upper leadership’s demands while given no support, instead being told “make it work” over and over. I used to be proud to work for Northwell, but the continued threats of staff cuts and budget issues is making it miserable.

      Explore other reviews about Northwell Health

      5.0
      May 6, 2026
      Senior patient account representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to always grow and progress if your changing fields and willing to learn at a fast pace

      Cons

      Insurance benefits are extremely expensive

      avatar
      Northwell Health Response
      1mo
      Thank you for your review as a Senior Patient Account Represenative! At Northwell, we are continuously partnering with our leaders and employees to make sure our mission, vision, and values are upheld across our hospitals and facilities. We take pride in offering a transparent and seamless application process that enables for career movement, a career framework with jobs structured into clear career paths, and a GROW model that enables managers and team members to discuss career aspirations. We will share your comments internally.
      2.0
      Apr 25, 2026
      Administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Office setting; nice people, cafeteria

      Cons

      Overworked and severely underpaid, short staffed for the amount of patients they intake to the program (on the clinician side and administrative), very low pay for administrative workers, little to no real benefits (PTO is not front loaded but trickled in: 1 hour accumulated per pay period - it would take about 4 months to accumulate 1 full day of PTO. Sick time is a similar trickle system so you end up taking a lot of unpaid time until you can’t), due to that it’s impossible to not get burnt out. The union also hasn’t negotiated a good contract if these conditions exist for those at the basic level. Food in the cafeteria is not great and sometimes gives people the runs. Also it’s expensive (full price despite working for the org; they cannot even give discounts which is weird considering how much the CEO makes and how little we do). Feel abandoned and not properly compensated. Deeply exhausted.

      2
      avatar
      Northwell Health Response
      1mo
      Thank you for your review. Your comments are important to us, which is why we will share them internally. At Northwell, one of our top priorities is the well-being of our team members, ensuring that they have the best career experience possible, feel empowered to develop and grow within our organization, and have access to comprehensive benefits, so they can be at their best at work and at home. We strive to offer a culture that upholds our values and mission, while also supporting the wants and needs of our patients and team members. We appreciate your feedback and wish you the best in your future career endeavors.
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