Remote role but poor management and heavy workload - Anonymous employee Northwell Health Employee Review

1.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Role is currently remote, and benefits are decent

Cons

Management is horrible, racist and inconsiderate. The micromanagement is draining. They drown you with work and only promote the higher ups and misuse of departments funds, meanwhile the department is under staffed and we only get more work due the companies consist growth throught the country. Absolutely no work life balance. When you’re done with work you can barely keep up with your personal life it’s so exhausting.

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Northwell Health Response
2d
Thank you for your review. All feedback is important to us, which is why we will share it internally. At Northwell, we continuously partner with our leaders and team members to maintain our mission, vision, and values. We are committed to fostering an inclusive environment where all our team members are valued and respected. We want to ensure that our team members have the best career experience possible and that they feel empowered to grow within our organization. We’re always looking for ways to provide a good work/life balance and to stay competitive by offering a wide range of benefits that support our team members’ total well-being. We recommend you speak with your HR representative to discuss your feedback in greater detail.

Explore other reviews about Northwell Health

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to always grow and progress if your changing fields and willing to learn at a fast pace

Cons

Insurance benefits are extremely expensive

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Northwell Health Response
4w
Thank you for your review as a Senior Patient Account Represenative! At Northwell, we are continuously partnering with our leaders and employees to make sure our mission, vision, and values are upheld across our hospitals and facilities. We take pride in offering a transparent and seamless application process that enables for career movement, a career framework with jobs structured into clear career paths, and a GROW model that enables managers and team members to discuss career aspirations. We will share your comments internally.
2.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Office setting; nice people, cafeteria

Cons

Overworked and severely underpaid, short staffed for the amount of patients they intake to the program (on the clinician side and administrative), very low pay for administrative workers, little to no real benefits (PTO is not front loaded but trickled in: 1 hour accumulated per pay period - it would take about 4 months to accumulate 1 full day of PTO. Sick time is a similar trickle system so you end up taking a lot of unpaid time until you can’t), due to that it’s impossible to not get burnt out. The union also hasn’t negotiated a good contract if these conditions exist for those at the basic level. Food in the cafeteria is not great and sometimes gives people the runs. Also it’s expensive (full price despite working for the org; they cannot even give discounts which is weird considering how much the CEO makes and how little we do). Feel abandoned and not properly compensated. Deeply exhausted.

2
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Northwell Health Response
4w
Thank you for your review. Your comments are important to us, which is why we will share them internally. At Northwell, one of our top priorities is the well-being of our team members, ensuring that they have the best career experience possible, feel empowered to develop and grow within our organization, and have access to comprehensive benefits, so they can be at their best at work and at home. We strive to offer a culture that upholds our values and mission, while also supporting the wants and needs of our patients and team members. We appreciate your feedback and wish you the best in your future career endeavors.
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