Pros
Parties at work sometimes are a thing. Especially the Super Bowl Party. Summer hours
Cons
Where do I start with this terrible company and this terrible job. Upon working here I can say many things. The higher ups starting from the supervisors in the CBO (Central Business Office) are honestly the most ridiculous people I have ever come across in my entire life. They think that the best way to have people stay within the company is to give them more work when already the standard is high. When I left they were saying that 22 claims a day isn't good enough and they were requesting more of them to get done per day and I have heard from my former colleagues that its gone up since with no compensation for the amount of work that you have to do get a higher amount of claims done. Prior to the pandemic they had also mentioned that Veterans Day "isn't a real holiday and that they don't know why its celebrated". When covid did happen they had advised us straight to our face that "we were lucky to have a job". The only time they give any semblance for one's progression through the company is during Press Gainey time. For those of you reading this the Press Gainey survey is how they determine how happy the employees are and be sure that they care "so much about your career" during this time and they're saying how they want to "help you grow" and then the minute that your done with that survey they can legitimately care less about it as long as you give them a good score. Prior to leaving this company because of the Press Gainey scores being so low within the CBO they actually that that the best way to make the scores go up is by adding in a Wall of Recognition which is equivalent to getting a gold star in an elementary school. The next thing is that when you do want to move up they will do their very best to screw you over in every way possible and on top of that the only people who get promoted are people who are friends with the higher up people. They don't care about merit, they don't care about what degree you have or if you even have one, and they don't care about the work you do. As long as you fall in line and give them your numbers they WILL NOT promote you. My first week working there I was told if I don't get promoted within 2 years or leave then my feet will be stuck in cement and this was coming from a senior rep mind you. This company and job is something that I will NEVER return to and please heed my warning Northwell does not care about you or your well being.
