I won’t even go to their Dr. Offices anymore. - Patient Care Assistant (PCA) Northwell Health Employee Review

1.0
Feb 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Nothing that I can remember. That should tell you enough.

Cons

This is a selfish company that’s only concern is making money. Employee mental and physical health is NOT a priority even though they like to advertise that it is. This all trickles down to patient care which, due to resentment for the company, employees don’t seem to care about anymore. Everyone I worked with complained about poor working conditions and company culture. The only thing that kept us going was the fact that we all boosted each other up with support knowing we all were dealing with the same lack of care from upper management and beyond. When people started leaving because they were fed up, moral went down. Then the vaccine mandate happened. This forced more people out and of course we all know that they FIRED good hard working and reliable people because of this selfish initiative. Good luck on your sinking ship, I won’t even go to your doctors for my own personal health and I share my experience with anyone who asks to make sure they don’t either.

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Northwell Health Response
2y
Thank you for taking the time to provide feedback. One of our top priorities includes the wellbeing of our team members and ensuring that our commitment to our values, mission and vision are being upheld across our organization. Employees also have access to many programs focused on their physical and mental wellbeing, including access to workshops and wellness activities across the organization. We take your concerns very seriously and will share your comments internally. Thank you for your service to Northwell and we wish you the best in your future career endeavors.

Explore other reviews about Northwell Health

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

great place to work great culture

Cons

no cons great place to work great culture

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Northwell Health Response
1w
Thank you for your review as a Program Manager. At Northwell, our leaders are helping us on our quest to redefine healthcare, and without their leadership, we wouldn’t be named Forbes America's Dream Employer. We strive to offer a culture that upholds our values and mission, while also supporting the wants and needs of our patients and team members. Your comments are important to us, which is why we will share them internally.
2.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Office setting; nice people, cafeteria

Cons

Overworked and severely underpaid, short staffed for the amount of patients they intake to the program (on the clinician side and administrative), very low pay for administrative workers, little to no real benefits (PTO is not front loaded but trickled in: 1 hour accumulated per pay period - it would take about 4 months to accumulate 1 full day of PTO. Sick time is a similar trickle system so you end up taking a lot of unpaid time until you can’t), due to that it’s impossible to not get burnt out. The union also hasn’t negotiated a good contract if these conditions exist for those at the basic level. Food in the cafeteria is not great and sometimes gives people the runs. Also it’s expensive (full price despite working for the org; they cannot even give discounts which is weird considering how much the CEO makes and how little we do). Feel abandoned and not properly compensated. Deeply exhausted.

5
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Northwell Health Response
2mo
Thank you for your review. Your comments are important to us, which is why we will share them internally. At Northwell, one of our top priorities is the well-being of our team members, ensuring that they have the best career experience possible, feel empowered to develop and grow within our organization, and have access to comprehensive benefits, so they can be at their best at work and at home. We strive to offer a culture that upholds our values and mission, while also supporting the wants and needs of our patients and team members. We appreciate your feedback and wish you the best in your future career endeavors.
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