Northwell Leadership is anything but...Take 2! - IT Sr Analyst Northwell Health Employee Review

2.0
Feb 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Current teammates who are still here, my direct manager, and proximity to where my office is to home.

Cons

I want to provide some ADDITIONAL feedback as my other post was removed, although there is a disclaimer on the Glassdoor website indicating the following: Companies can't alter or remove reviews - which doesn't seem to be true in my case! So here it goes AGAIN... Northwell needs to address the significant concerns regarding the "newer/new" leadership (within EDS/EPMO) and Deloitte consultants acting as leaders for Northwell, which is negatively impacting both morale and productivity. Several aspects of leadership are currently lacking and need immediate attention to ensure a more positive and effective work environment moving forward for anyone who IS there currently or wants to join Northwell in the future. Lack of Vision and Direction/Inconsistent Decision-Making: One of the most concerning issues is the absence of a clear vision and strategic direction. Leadership operates without any short-term or long-term goals or a clear path forward. This has led to confusion among teams and employees. A lack of direction leaves employees feeling aimless, directly impacting productivity and engagement. Effective leaders must have a clear vision and set forth goals that are actionable and motivating for Northwell and their teams. When decisions are made without clear reasoning, the appropriate players/teams, or transparency, it damages trust and creates unnecessary stress all around. Failure to Communicate Effectively: Leaders need to do more than send a "Dear Colleague" email. Communication from Northwell leadership has been lacking or unclear, which has contributed to an atmosphere of frustration and uncertainty. Toxic Work Environment: Under poor leadership, Northwell has become a toxic environment where micromanagement, favoritism (very obvious if you are still clueless), and lack of respect for others are prevalent. This leads to low morale, high stress, and disengagement. Leaders must foster an environment of respect, transparency, fairness, and mutual support to ensure a healthy workplace culture where employees can thrive. This is more than just a conversation needing to be had with your current manager. It seems like everyone's hands are tied.

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Northwell Health Response
1y
Thank you for your feedback. One of our top priorities at Northwell is the wellbeing of our team members, ensuring that they have the best career experience possible and feel empowered to develop and grow within our organization. We strive to offer a culture that upholds our values and mission, while also supporting the wants and needs of our patients and team members. This includes leveraging the latest technology and equipment, and planning for our future workforce so we can meet the healthcare needs of our communities today and in the future. Your comments are very important to us, which is why we will share them internally. We encourage you to address your specific concerns with your direct manager and/or HR representative.

Explore other reviews about Northwell Health

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

great place to work great culture

Cons

no cons great place to work great culture

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Northwell Health Response
1w
Thank you for your review as a Program Manager. At Northwell, our leaders are helping us on our quest to redefine healthcare, and without their leadership, we wouldn’t be named Forbes America's Dream Employer. We strive to offer a culture that upholds our values and mission, while also supporting the wants and needs of our patients and team members. Your comments are important to us, which is why we will share them internally.
2.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Office setting; nice people, cafeteria

Cons

Overworked and severely underpaid, short staffed for the amount of patients they intake to the program (on the clinician side and administrative), very low pay for administrative workers, little to no real benefits (PTO is not front loaded but trickled in: 1 hour accumulated per pay period - it would take about 4 months to accumulate 1 full day of PTO. Sick time is a similar trickle system so you end up taking a lot of unpaid time until you can’t), due to that it’s impossible to not get burnt out. The union also hasn’t negotiated a good contract if these conditions exist for those at the basic level. Food in the cafeteria is not great and sometimes gives people the runs. Also it’s expensive (full price despite working for the org; they cannot even give discounts which is weird considering how much the CEO makes and how little we do). Feel abandoned and not properly compensated. Deeply exhausted.

5
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Northwell Health Response
2mo
Thank you for your review. Your comments are important to us, which is why we will share them internally. At Northwell, one of our top priorities is the well-being of our team members, ensuring that they have the best career experience possible, feel empowered to develop and grow within our organization, and have access to comprehensive benefits, so they can be at their best at work and at home. We strive to offer a culture that upholds our values and mission, while also supporting the wants and needs of our patients and team members. We appreciate your feedback and wish you the best in your future career endeavors.
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