A lot of good coupled with some serious situational detractors. - Supervisor Northwest Administrators Employee Review

Thank you very much for your feedback. Providing exceptional customer service to all of our clients is one of our core values, and we are happy you recognized that during your time at NWA. We are also excited about many of those bright ideas from associates that you mentioned as we strive to take a team approach with an ongoing, committed focus on process improvement and innovation. As an administrator of employee benefits, we truly understand how important benefits are to our associates, and feel that we offer a very competitive and comprehensive package. At least annually we benchmark our benefits using objective sources, including but not limited to Mercer. We are disappointed, however, that our benefits did not meet your personal needs.