Focused on customer service - Anonymous employee Northwest Administrators Employee Review

Users say... "benefits are good" "Pay was decent." "nice, friendly coworkers." "the people are great and easy to work with" "great work/life balance" 

Users say... "Management is poor and usually provides negative rather than positive reinforcement to employees." "spending 30 min giving nothing but negative feedback without any suggestions on how to improve your work going forward), throw their employees under the bus to save their own image in front of upper management, can't take responsibility for their own mistakes and they encourage tattle" "the medical customer service call center supervisors are horrible." "Since I have left, I have heard of many quality employees who have been 'let go' for one reason or another, some were just personality clashes with their manager, which is completely uncalled for, IMO." "Complex work but managers expect new hires to have lots of questions and there is extensive training provided."