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Northwestern University

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Shiny outside, faulty structure - Administrator Northwestern University Employee Review

2.0
Aug 20, 2020
Recommend
CEO approval
Business Outlook

Pros

Good benefits package, abundant learning opportunities, people pretty friendly overall, ample PTO.

Cons

Toxic culture, disorganized and opaque, poor communication, heavy workload without sufficient resources, unnecessary bureaucratic silos, very hierarchical and political environment, high performers get overworked, and unclear career path - have to create your own advancement opportunities often. Staff often get left out of initiatives and communication - focus on faculty and students. Execution falls short or is haphazard resulting in frustration and confusion. Culture does not facilitate cohesion among co-workers and reinforces a 'not my job' mentality. If you're a self-motivated, high performer, take your talents elsewhere. With the culture here, you'll either wind up used, abused, burnt out, demoralized, or sadly, all of the above.

Explore other reviews about Northwestern University

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work experience, and I got to work with a professor during the process.

Cons

Can be more difficult to get higher pay

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

It's steady and stable money. Coworkers can be great, and benefits can be good**

Cons

They recently changed all of the benefits due to the government administration pulling federal funding. They changed from Blue Cross Blue Shield to United so the insurance is pretty bad now, with higher premiums and higher copays. You get a 90% discount on tuition, yet also about 97% of the graduate programs are when you'd be working during a 9-5. So it's nearly impossible to actually utilize your tuition discount. There were a lot of budget cuts, and 3% bonuses were one of the first to go. Your base pay is usually underpaid because it's higher education/nonprofit, and the 3% raise is barely enough to cover the rise of cost of living. So now it's underpaid, bad or unusable benefits, and low morale because there were also so many layoffs with the rest of the employees having to do the work of multiple people. Systems in the university are antiquated and it takes forever for anything to get done and most of it is trial and error. They say there is mobility, but it's only lateral if you're lucky. I've been here for two years and there's been such high turnover in senior management including the President that everything feels up in the air.

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