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Northwestern University

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Some good, some bad - Program Assistant IV Northwestern University Employee Review

3.0
Jun 17, 2015
Recommend
CEO approval
Business Outlook

Pros

Great health care, retirement, and tuition benefits. In a well run department it can be a very vibrant and fulfilling place to work. Can also be a wonderful opportunity to learn about cutting edge research.

Cons

Working at NU often feels like a caste system to me, and the faculty are in the cloud hovering over the pyramid of administrative deans, senior management, middle management, and administrative staff. A hierarchy is evident in most all corporate employment structures, though the separation between faculty and staff is more apparent than I ever experienced working in corporations. This is unfortunate because a large portion university activities happen because of the work being done by those at the bottom of the hierarchy. Because university staff positions do offer a number of great benefits, and this should not to be overlooked or minimized, even entry level positions have many applicants. This allows the university to ignore what I believe is a pretty significant employee morale issue. A dysfunctional department will still be able to easily attract new staff, and many employees will remain in dysfunctional departments just to hold onto a great healthcare package.

Explore other reviews about Northwestern University

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance beautiful campus

Cons

Living cost is high compared to compensation

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

It's steady and stable money. Coworkers can be great, and benefits can be good**

Cons

They recently changed all of the benefits due to the government administration pulling federal funding. They changed from Blue Cross Blue Shield to United so the insurance is pretty bad now, with higher premiums and higher copays. You get a 90% discount on tuition, yet also about 97% of the graduate programs are when you'd be working during a 9-5. So it's nearly impossible to actually utilize your tuition discount. There were a lot of budget cuts, and 3% bonuses were one of the first to go. Your base pay is usually underpaid because it's higher education/nonprofit, and the 3% raise is barely enough to cover the rise of cost of living. So now it's underpaid, bad or unusable benefits, and low morale because there were also so many layoffs with the rest of the employees having to do the work of multiple people. Systems in the university are antiquated and it takes forever for anything to get done and most of it is trial and error. They say there is mobility, but it's only lateral if you're lucky. I've been here for two years and there's been such high turnover in senior management including the President that everything feels up in the air.

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