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Northwestern University

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Great Coworkers But Poor Institutional Priorities - Senior Program Coordinator Northwestern University Employee Review

2.0
Aug 23, 2023
Recommend
CEO approval
Business Outlook

Pros

• Great Coworkers. Everyone’s super mission-oriented, smart and resourceful. Really some of the most engaging, interesting people I’ve had a chance to work with in my career. • Great Students. The student body is also brilliant, highly engaged and genuinely fun to interact with. • The Campus. The Evanston Campus (and even the downtown Chicago campus) are beautiful. Everything you’d expect from a classically, collegiate environment. • The Benefits. Health, Dental, HSA, + tuition benefits are terrific (esp. for those with children or families to support)

Cons

• The Culture. Very status conscious culture. I was routinely patronized, gaslit and condescended to by select faculty and senior-level leadership. • Work/Life Balance. Senior leaders lean on middle management to work excessive amounts of overtime. Everybody has a constant scarcity mindset, and yet there’s no effort to scale back program scope (lest students wonder where all their tuition dollars are going). • Institutional Priorities. The casual dismissal of the local Evanston community, the benefiting from (tax-free) real estate speculation, and the massive capital projects that have absolutely nothing to do with its mission (even as their staff and student workers are driven to distraction) overall signaled to me an institution profoundly out of touch with its environment. • Compensation. COLA (even in the best of times) rarely made up for the rate of inflation, so you can expect your purchasing power to decrease every year you stay in your job. Promotions will come with a one-time 10-15% increase in your pay, but usually at the cost of more hours.

Explore other reviews about Northwestern University

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work experience, and I got to work with a professor during the process.

Cons

Can be more difficult to get higher pay

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

It's steady and stable money. Coworkers can be great, and benefits can be good**

Cons

They recently changed all of the benefits due to the government administration pulling federal funding. They changed from Blue Cross Blue Shield to United so the insurance is pretty bad now, with higher premiums and higher copays. You get a 90% discount on tuition, yet also about 97% of the graduate programs are when you'd be working during a 9-5. So it's nearly impossible to actually utilize your tuition discount. There were a lot of budget cuts, and 3% bonuses were one of the first to go. Your base pay is usually underpaid because it's higher education/nonprofit, and the 3% raise is barely enough to cover the rise of cost of living. So now it's underpaid, bad or unusable benefits, and low morale because there were also so many layoffs with the rest of the employees having to do the work of multiple people. Systems in the university are antiquated and it takes forever for anything to get done and most of it is trial and error. They say there is mobility, but it's only lateral if you're lucky. I've been here for two years and there's been such high turnover in senior management including the President that everything feels up in the air.

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