Good Culture but Misaligned Incentives - Anonymous employee Novacoast Employee Review

3.0
May 2, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

High technical competency in growing cybersecurity industry. Employees are highly incentivized to be self-starters and add to the business. Flat organization for company of this size. Entry level employees have ended up in management positions. Easy to move from one department to another to scratch a technical itch. Didn't experience any cultural drama or toxicity. Everyone was very friendly and accessible.

Cons

Chronic short-termism. Little to no investment in initiatives that don't immediately result in billable projects Low base compensation, even for engineers, with rest tied to project billing. Company justifies that employees can act as entrepreneurs with no salary ceiling, but really company just takes most of the cut with little practical sales support. The result is an MLM type arrangement where engineers have to drum up own business but not see most of what they bill. Too large a focus on vendor partners and too little focus on quality internal processes and procedures. Result is growth and scaling difficulties.

Explore other reviews about Novacoast

5.0
Jan 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited room for growth, unlimited help from peers, remote work offered, flexible work hours if needed, no micro-managing, and overall just a good work life culture.

Cons

Some managers have a lot on their plates, making it hard to be available at all times.

1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive coworkers at the peer level Opportunity to learn complex systems early on Exposure to large-scale billing processes

Cons

Contradictory performance feedback followed by termination without completing the 90-day evaluation period No defined performance metrics, goals, or written feedback provided Inconsistent and unclear expectations around availability and work hours Unequal enforcement of standards across team members Lack of managerial oversight and limited access to direct support Unrealistic expectations for new hires to take ownership of complex systems without proper training Unprofessional and inappropriate comments tolerated within leadership Approved, legally required absence later cited as a performance issue Poor communication regarding benefits and onboarding support Termination decisions appeared subjective and not based on documented performance

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