Novant is fantastic. Stay away from ambulatory RCS. - RCS Associate Novant Health Employee Review

It really sad that the RCS dept doesn't follow suit with caring for its team members. To much stress, they want team members to work specific claims that don't have a chance of making productivity requirements. Get write-ups for every little thing. Expectations set to high to achieve. Can't work claims the way they should be because trying to meet productivity and then get punished for that because you are rushing. To many changes. Insurances have changes, that's expected. But, the changes leadership throws at the teams are overwhelming and crazy hard to keep up with. Then you get written up for not doing something correctly when it's been changed every other month.