Management needs to get it together - Anonymous employee Nutrafol Employee Review

2.0
Jan 24, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent healthcare benefits, food stipend, and wifi reimbursement. It's sink or swim here, so if you survive you learn a lot.

Cons

Leadership has no idea what they're doing. Their outlook on strategy always leans towards the short-sighted. The success of the product is hiding all the chaos and inefficiencies that are happening internally. No department looks or works the way it's supposed to. It's honestly embarrassing how much we're running around like chickens without heads. The people who actually keep the company operational have to blindly figure everything out on their own, which would be fine in a start-up, except that should be management's responsibility. The problem is management can't seem to get it together long enough to implement standard and efficient process (not really sure what they’ve been hired to do thus far). This leaves the good employees doing double work, while getting under-paid and under-appreciated. Employee turnover is like a revolving door. People are getting fired or quitting left and right. Someone you're working with on a project today could be gone tomorrow. It feels like there's a new person every week replacing the one occupying the role previously.

Explore other reviews about Nutrafol

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

I've had the opportunity to collaborate with a talented and supportive team. The work is meaningful and I appreciate being part of a company focused on improving people's health and wellness. Leadership encourages innovation and the fast paced environment allows me to expand my skills.

Cons

The company is growing rapidly which leads to fast changing priorities and processes that are evolving.

1.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The most frustrating part is that the product itself is genuinely good.

Cons

The most disorganized company I've ever worked for. Leadership lacks both managerial experience and basic leadership skills. Project management is virtually nonexistent because even the smallest decisions require endless rounds of approvals from people who have nothing to do with the project, slowing everything to a crawl. As a result, projects, questions, and simple copy that should take a day end up dragging on for months or years, especially for larger-scale decisions. The company has kept a small group of people in leadership roles since the beginning, and instead of bringing in experienced managers, they continue to create new management titles for the same individuals. For a majority of them, this was their first professional job, and it shows. Career growth is nonexistent, and the culture was equally disappointing. People throughout the company are unnecessarily rude and cliquish, making it difficult to get responses or get anything done. HR is no help; they will just join the gossip. They're shockingly disconnected from current digital trends and online culture (and it's only gotten worse). There was an overwhelming focus on creating lengthy reports and presentations that never translated into meaningful action. Innovation is slow, trends are often ignored, and customer feedback rarely seems to influence decisions. They'll go under eventually, and it will entirely be their management team's fault.

5
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