Great place to work! - Customer Support Specialist Nutshell Employee Review

5.0
Mar 1, 2023
Recommend
CEO approval
Business Outlook

Pros

The people. The support team is filled with some of the kindest, understanding, down to earth people. I really enjoy my colleagues and feel well respected and valued. This is a great place to learn and the best job I have ever had.

Cons

Since the merger, the culture has really changed. There are no more regular company/team outings or events and instead of salary increase or stipends, there are a lot of new rewards programs where you can read books, track fitbit steps, compliment your coworkers in redemption for giftcards. It's better than nothing, but I'm just not a fan.

Explore other reviews about Nutshell

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Super welcoming and dedicated team that's easy to work with - Exposure to a ton of different industries and customers - Collaborative environment where coworkers are excited to share their knowledge

Cons

- The learning curve can be steep (constant industry improvements, updates, and changes make the learning curve feel steeper)

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Many perks including flexible work schedule and in-office events. Positive leadership changes in the last few months. Growing business with a lot of opportunity

Cons

N/A - no real cons

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