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O'Reilly Auto Parts

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Corporate Criminals and Dead-End Job - Sales Associate/Driver O'Reilly Auto Parts Employee Review

2.0
Oct 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Employee discount Stock shares Great place to meet local mechanics

Cons

Where do I start? A little under $10 an hour to have to deal with angry customers who think it's your fault that these REMANUFACTURED parts go bad. If you wanted a reliable part, BUY THE NEW ONE YOU JACKWAGON. So many people that come into the store are cheap and always hit you with the "so do I get that 'returning customer' discount TEEHEEHEE". The constant ringing of the phones caused so much frustration, and corporate requires you to answer within the first 3 rings. It's so embarrassing to be helping a customer and then have to interrupt them, and tell them to wait while you answer the phone and listen to some story about how "my cousin just bought a Cavalier...uhhh do ya'll have an aftermarket chip to make it go faster and I also wanted to price some camo floormats for muh' LIFTED EFF TWO FIFTY". The job is a joke unless you're in high school. I only took the job because I was transitioning from military to civilian and used it as a segway until I got a real job. This is a job for young adults that know how to use a parts catalog on a computer interface.

Explore other reviews about O'Reilly Auto Parts

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I liked working in te catalog department.

Cons

At the time I worked there, no one was really very friendly.

1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

The catalog system is easy to use and technology wise they are pretty up to date, very simple and convenient

Cons

The hours suck, the pay sucks. The company only cares about profit it’s no different from autozone, they are able to sell parts for less compared to Napa because they pay the employees barely above minimum, they don’t like giving raises no matter how hard your work you have to basically be a store manager or higher to get a good pay. They open more stores to make more profit and keep employees at the bare minimum. It sucks working there I think if your ISS, which is wholesale, you can make decent money with that because they give a bigger bonus from the amount of sales you make plus less responsibility and better hours but thats if a position opens up and you’ll probably be there 4 plus years until you can get that position unless you’re lucky and one opens up in the area.

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