Pros
O'Reilly's is a tenured and still-growing company, always guaranteed income. Fortune 500 company with a small town mentality. Close drive from home. Co-workers are usually pleasant across the board in any department or store location. Never a lack of things to do.
Cons
Technologically seems to be stuck in the stone ages. Technology is advancing and passing us right by; for example, a large number of stores are without so much as a fax machine, when every store by now should have a digital scanner. There is no reason that salaried team members should not have remote log-in access from home in case of inclement weather, illness, or after-hours work opportunities. Lack of communication, for whatever reason, occurs in several departments. When updates or improvements are made to policies and procedures (which happens only after we've gotten in trouble legally about something, not when we've caught it the first ten times) there is hardly ever an announcement regarding it unless it's good news, so we must rely on rumor to get us by. Turnover is an issue, on top of the fact that they feel we do not need to replace those that leave the company, which causes an expectation of everyone else to take on more duties and responsibilities. Acquiring more stores (400 or more this winter) apparently does not warrant an increase in corporate office jobs to help with the work load. Pay is minimal. They pay just enough to get a person in the door, not enough to keep them there. Several in a particular department have not received raises in at least two years. A 1% raise is apparently standard. Hard work and striving to improve yourself and the company does not pay off, unfortunately. You're better off fluffing egos if you want more pay. Be aware that reputation of the company's poor management skills (in multiple departments) has spread to other companies' departmental counterparts.