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O'Reilly Auto Parts

Is this your company?

Enjoyable Job, good immediate management, upsetting DM. - Retail Sales Specialist (RSS) O'Reilly Auto Parts Employee Review

4.0
Jul 25, 2024
Recommend
CEO approval
Business Outlook

Pros

I thoroughly enjoyed working at the Naugatuck location. As a very big DIY auto mechanic, it was easy for me to relate to customers and help them problem-solve on a daily basis. It ultimately is what you make of it. Provided a great way to network in the community and build relationships with sales to commercial garages. Though the management and district management can be nitpicky with store organization and training, it made our store one of the best I have ever been to. Very Organized store, and I enjoyed work there overall. The company encourages gearheads to be a part of the business through large employee discounts and the culture the company is aiming for. You can in fact negotiate wage if you see yourself as a more valuable addition to the team.

Cons

It seems the district manager would prefer to hire full-time employees for as little pay as possible, negating experience. They rotated around 4 employees in my absence, with little experience likely asking for those willing to work at minimum wage. My immediate managers (store managers) for the most part had been excellent. I had a manager that was demoted after returning from a vacation, and heard from several different people that my drill duty (one weekend a month) military service requirement had become an "annoyance" despite always coming in on off days when my coworkers "felt sick" or likely just did not want to come in. She had apparently said to at least two other employees she would not hire more military employees, and when I suggested someone who was interested in working for the company, the first question was "are they military?" suggesting that that would in fact matter to her. I had to sandwich off-days of two consecutive weeks together to cover two travel and two duty days for a long weekend, essentially meaning that I would work for two weeks straight, using my off days for military duty. This goes against legal USERRA Guidelines, and the DM lacked this knowledge through when I left the business.

Explore other reviews about O'Reilly Auto Parts

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I liked working in te catalog department.

Cons

At the time I worked there, no one was really very friendly.

1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

The catalog system is easy to use and technology wise they are pretty up to date, very simple and convenient

Cons

The hours suck, the pay sucks. The company only cares about profit it’s no different from autozone, they are able to sell parts for less compared to Napa because they pay the employees barely above minimum, they don’t like giving raises no matter how hard your work you have to basically be a store manager or higher to get a good pay. They open more stores to make more profit and keep employees at the bare minimum. It sucks working there I think if your ISS, which is wholesale, you can make decent money with that because they give a bigger bonus from the amount of sales you make plus less responsibility and better hours but thats if a position opens up and you’ll probably be there 4 plus years until you can get that position unless you’re lucky and one opens up in the area.

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