high salary but nothing more - Customer Service Executive OKG Employee Review

2.0
Sep 2, 2020
Recommend
CEO approval
Business Outlook

Pros

high salary and great colleagues

Cons

management is terrible and very unstructured

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OKG Response
3y
Thank you for your feedback, we regret about your unfortunate experience with us. We have high expectations for all our leaders to role model our three company core values in their being and doing: We Before Me, Doing the Right Thing and Getting Things Done. We strive to build an empowering and high-performing culture within our company to enable our people to reach their fullest potential while contributing their best to the company's shared goals. We will continue to work hard towards this mission.

Explore other reviews about OKG

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Lots of agency - Lots of impact - Smart people to work with - Autonomy over action

Cons

- Lack of work-life balance - Lack of a structured growth plan

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Its better than being unemployed

Cons

Everything at this company is so unnecessarily complex. Why do we need two different email addresses, Lark, Google Docs, VPNs, multiple internal systems, and 2FA every other hour just to get through a normal workday? The VPN times out constantly so you’re forced to log back in, random access gets revoked for no apparent reason, and then you’re left opening tickets just to do your job. Half the internal documentation is in Chinese, so good luck trying to figure anything out yourself. None of this makes us more productive. It’s just layers of friction piled on top of each other. Feels like half my job is navigating internal processes instead of actually doing the work. Non existent leadership. Like literally sometimes I forget who’s in charge, we on occasion will hear from our leaders during year end or at random times throughout the year but most of the time they are sight unseen. No work life balance because this company is a global company and people don’t respect work life boundaries. It’s a Chinese company which doesn’t really even try and hide it. The folks from China can be quite rude, sexist and generally very clueless to how to act professionally . It’s pretty sad

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