Things have gone downhill I hope they turn around - Account Director OPEN Health Employee Review

2.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

There are pockets of good culture. There have been times in the last few years where work life balance has been good. The benefits are industry standard but remote working is the norm with reassurance there will be no RTO mandates. There are opportunities for rapid promotion but it is down to luck rather than a clear strategy for development. The latest CEO is focusing on many the right things to improve the company. If he can just get a little investment from his PE overlords it could work out.

Cons

Salaries are very low and there is little incentive to go above and beyond. We are currently in a period of under-resourcing although that won’t last forever it is proving destructive to culture. Leadership employed a policy of austerity for the last year and that has turned out exactly as anyone would predict. The damage will take a while to repair. There isn’t a focus on soft skills or leadership. People get promoted quickly and often above their capabilities if they are efficient. This leads to a culture of bad leadership even at quite senior levels it is hit and miss whether your line manager will help or hinder you. Career progression pathways are not clear for junior team members. Lately development has been deprioritised and people are upset.

Explore other reviews about OPEN Health

5.0
Jun 4, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place. Been here almost 5 years. Highly recommend.

Cons

Well, it's been a bit tumultuous in the industry of late, but I think we're being navigated ably through it.

1
1.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to work from home. That is the only benefit.

Cons

You will work overtime without compensation every single day. When it comes time for a raise you will consistently get below industry standard with no ability to negotiate or talk to the decision makers (they will just email you from an address you can not respond to, to avoid the chance that you may counter). When it comes time for a promotion they will give you a new salary that matches the position below your new one, and again, will give you no opportunity to negotiate or discuss your insulting raise. There are no bonuses at all, so get that notion out of your mind. Executive leadership cares more about creating acronyms than actually resourcing departments appropriately. And the moment you show a willingness to go above and beyond, instead of rewarding you, they will simply give you more responsibility with no additional compensation. I was recently promoted, and am now making the salary I should have been making in my last position. I had one of the VP’s at the company recently tell me that I should be making 30k more at least, and to start looking for a new job because this company doesn’t care about retaining talented employees.

5
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