Communication company that struggles to communicate - Account Manager OPEN Health Employee Review

1.0
Apr 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Work from home, stationary, and laptop to work.

Cons

Working at OH is a riddle, as a communication organisation it's poor at internal communication. When you raise challenge of finding information the manager criticise you for struggling. The Digital department is a complete mess, poor leadership and services and people seem unhappy constantly leaving. The acquisition of different creative and technology companies gets confusing, ending up with duplication of services internally. A fear based culture is developing, and SLT don't care to inspect if the directors are doing good job to support their teams. A lot of politics on leadership team that trickles down. No one dares to be honest and hide their struggles at work. There is a culture of people being bias and promoting people they like the most as oppose to promote those with merit of their work. Leadership team pretends to care, but they don't support their staff, make excuses not to support. Benefits and sickness package is poor. Working at OpenHealth is a complete waste of time and talent is squandered. Most of the time I felt embarrassed about delivery of poor services to clients whilst budgets get burnt. Pressure to use Teams and constant level of meetings became a burden, hardly any works get done.

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OPEN Health Response
4y
It is always disappointing to hear a previous staff member feels this way about OPEN Health, especially when we strive to be the best we can be as a company and an employer. However, we acknowledge the feedback provided and would like to reiterate that we care deeply about our staff, their well-being, and their career development. We believe our company culture is a positive one and our working environment is conducive to collaboration, creativity, and the consistent delivery of high-quality work to our clients. Digital expertise is at the core of our business, and we actively invest in our digital team so they can bring technology and award-winning innovation to our clients, their customers, and their patients. Our commitment to this investment is reflected in the positive results we receive from our company well-being surveys, in our client feedback, and in the overwhelming number of our staff who say they would not hesitate to recommend working at OPEN Health to a friend.

Explore other reviews about OPEN Health

5.0
Jun 4, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place. Been here almost 5 years. Highly recommend.

Cons

Well, it's been a bit tumultuous in the industry of late, but I think we're being navigated ably through it.

1
1.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to work from home. That is the only benefit.

Cons

You will work overtime without compensation every single day. When it comes time for a raise you will consistently get below industry standard with no ability to negotiate or talk to the decision makers (they will just email you from an address you can not respond to, to avoid the chance that you may counter). When it comes time for a promotion they will give you a new salary that matches the position below your new one, and again, will give you no opportunity to negotiate or discuss your insulting raise. There are no bonuses at all, so get that notion out of your mind. Executive leadership cares more about creating acronyms than actually resourcing departments appropriately. And the moment you show a willingness to go above and beyond, instead of rewarding you, they will simply give you more responsibility with no additional compensation. I was recently promoted, and am now making the salary I should have been making in my last position. I had one of the VP’s at the company recently tell me that I should be making 30k more at least, and to start looking for a new job because this company doesn’t care about retaining talented employees.

5
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