Poor management, no transparency, no progression - Principal Medical Writer OPEN Health Employee Review

1.0
Jan 6, 2024
Recommend
CEO approval
Business Outlook

Pros

- Some excellent people to work with - Depending on your team, can be a great team atmosphere

Cons

- People in senior positions who are not doing their jobs and are shamelessly riding on the backs of more junior employees - Lack of progression and poor pay, allow people to remain at low non-competitive pay while requiring them to perform well outside their stated role - No transparency, losing people at an alarming rate to both resignations and redundancies - Seemingly unable or unwilling to hire people to fill massive gaps in resource - Openly lying to clients about the makeup of teams to conceal huge issues with retention of people

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OPEN Health Response
2y
Thank you for your feedback. We welcome constructive feedback that allows us to focus on improvements. 2023 was a difficult year for many in our industry and we saw our clients making many radical changes in order to weather the storm. Unfortunately we did have to make redundancies as a result of that storm like so many others in our industry. Change is the only constant in any business and there were changes we needed to make in order for the business to be able to excel in the future. We are investing in technology, we are investing in leadership development in 2024 and we are implementing a job architecture framework allowing us to define career paths. This is all good news to help us along our journey towards creating an extraordinary environment for our many talented people. That said, we recognise that it has been a challenging year in 2023 for everyone and the introduction of leadership forum's, town halls and new employee survey tooling will help us to improve our ability to keep our people informed and our ability to listen.

Explore other reviews about OPEN Health

5.0
Jun 4, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place. Been here almost 5 years. Highly recommend.

Cons

Well, it's been a bit tumultuous in the industry of late, but I think we're being navigated ably through it.

1
1.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to work from home. That is the only benefit.

Cons

You will work overtime without compensation every single day. When it comes time for a raise you will consistently get below industry standard with no ability to negotiate or talk to the decision makers (they will just email you from an address you can not respond to, to avoid the chance that you may counter). When it comes time for a promotion they will give you a new salary that matches the position below your new one, and again, will give you no opportunity to negotiate or discuss your insulting raise. There are no bonuses at all, so get that notion out of your mind. Executive leadership cares more about creating acronyms than actually resourcing departments appropriately. And the moment you show a willingness to go above and beyond, instead of rewarding you, they will simply give you more responsibility with no additional compensation. I was recently promoted, and am now making the salary I should have been making in my last position. I had one of the VP’s at the company recently tell me that I should be making 30k more at least, and to start looking for a new job because this company doesn’t care about retaining talented employees.

5
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