2.0
Jul 25, 2014
Former employee, more than 10 years
Wilmington, DE
Recommend
CEO approval
Business Outlook
Pros
Family owned business so no fear of a buyout. The work was steady and no layoffs.
Cons
Not sure why they hire unqualified, immature people for regional field service management but the technician turnover rate if very high because of this fact. Technicians are treated like the stepchild in the company. The mail processing business is on the decline so they are struggling to create new products and enter new markets. They don't test products enough before releasing for sale so the field technician are stuck trying to make the machines run properly.