Customer Service - Anonymous employee OSF HealthCare Employee Review

1.0
Jan 13, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and pay. PTO accrual is fair.

Cons

MANAGEMENT!!!! "Yes" people are put into positions that they have no idea how to handle. Instead of researching answers, they give ideas off the top of their head & then when the correct answer is found, the employees get blamed for not knowing what that answer should have been. Very disappointed that it came quitting.

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5.0
May 14, 2026
Recommend
CEO approval
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Pros

Plenty of overtime is available

Cons

Short staffed no real lunch breaks

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Strict ratios for nurses at this hospital. Med-surg never above 5 patients on day shift. Good 401k matching, good pto.

Cons

same issues as most hospital nursing environments. Being over-worked with very sick patients, feelings stretched too thin with less resources each year. that being said, this was a better environment than most hospitals.

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