OSF OnCALL - Contact Center Agent OSF HealthCare Employee Review

4.0
Jun 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home. Leadership support is reliable and always available including training support, work-life balance, employee well-being, culture, team / collaboration, and more. Career and education opportunities. Questions and collaboration are encouraged. Live it Recognition

Cons

Always changing Documentation of process changes is not always in real time If in office there is increased background noise Catholic guidelines and principles for hormone care and gender care

Explore other reviews about OSF HealthCare

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of overtime is available

Cons

Short staffed no real lunch breaks

4.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, lack of management

Cons

High turnover of the staff

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