Great company with lots of room for improvement - Maintenance Supervisor OTIS Employee Review

4.0
Aug 31, 2019
Recommend
CEO approval
Business Outlook

Pros

Could not have found a higher paying salary in a field like this coming in with no experience. Benefits are good but Healthcare is expensive. Company seems to be moving in right direction in most areas. Working to improve technology especially for field but still behind the curve with major competitors.

Cons

Beurocracy is continuing to grow and hindering local field teams more and more. Centralized financial and HR have caused many headaches as the company is trying to eliminate local admin jobs in favor of centralized systems. Design of a lot of new equipment is getting cheap and increasingly less reliable even after initial installation putting more burden on local service departments. Will be very interesting to see how company continues to change after separation from UTC.

Explore other reviews about OTIS

5.0
Jul 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture, competitive pay, room to grow

Cons

Must live in or near a city

1.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive compensation and benefits. Many talented, collaborative people across the organization, though experiences can vary significantly by team and leadership. Generally good work-life balance for most corporate roles. Opportunity to work on global, complex projects with broad business impact.

Cons

- Executive leadership culture is highly political and, in some cases, toxic, with decision-making concentrated at the top. - Success depends on fitting established leadership styles and expectations rather than encouraging diverse perspectives. - Employee feedback and data have little, if any, influence on decisions when they conflict with perceived priorities or a leader's beliefs. - Professionalism and leadership quality vary significantly across senior leaders, with some interactions are simply dismissive or even disrespectful. - Frequent reorganizations, leadership changes, and workforce reductions create uncertainty and make it difficult to sustain long-term initiatives.

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