Good pay and benefits, but overwhelming workload - Clinical Informatics Specialist Oak Street Health Employee Review

2.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Better pay than other scribe jobs with full benefits available including a 401k. Part of a smaller clinical setting with a more open feeling. Care team staff is nice.

Cons

You will be overworked and overwhelmed with the amount of responsibilities you will be responsible for, including the documentation required for notes as a scribe. You will be micromanaged on metrics from day 1 of being part of a care team after only 3 weeks of training that does not prepare you anywhere near enough. Depending on your provider and their personality your experience will heavily vary from you having a supportive and warm experience with a PCP that cares about you and wants you to learn, to a PCP that seems nice but is incredibly overbearing. There is never enough time to finish all the work and you will amass a backlog of notes and feel pressured to work overtime to catch up on work.

Explore other reviews about Oak Street Health

5.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company got acquired by cvs

Cons

Low compensation compared to to corporate

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Fairly good benefits given that the companies run by CVS, Nice, clean place to work with people who generally care about elderly and disabled individuals. $3000 tuition reimbursement per year.

Cons

Pay is very low for some positions, including mine. Juneteenth not recognized as a federal holiday. Hours are 8 AM - 5 PM, sometimes earlier and sometimes later, depending on when patients finish. Patients can be difficult to contact and deal with.

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