So stressful I had literal nightmares (kind of hope OSH replies so I know at least they're still reading feedback) - Outreach Worker Oak Street Health Employee Review

1.0
Dec 8, 2020
Recommend
CEO approval
Business Outlook

Pros

boss was nice, benefits were decent, good cause and as far as I can tell, they're doing good things for their demographic.

Cons

I applied thinking this was a public health worker job. It's not. It's sales. You have a base pay but there's bonuses based on how many patients you bring in, whom you're expected to call at least once every two weeks. Naturally, many people yelled at me to stop calling. And my clinic wasn't even open yet so there was almost no reason to call most people, but Salesforce would mess our numbers [and pay] if we didn't do so. Training was fluff Backstabbing was almost encouraged because we were all lowkey fighting for leads since our pay depended on it. There was no solidarity among coworkers, I was constantly getting thrown under the bus competing for leads. Your job as an outreach worker is basically just bribery. We had constant raffles and if we could get people's Medicare info when filling out a raffle ticket, they were more likely to win. Any tickets without it were ignored. I don't know if it's violating anyone's privacy, but it certainly felt like it. The mission is genuinely good, and that's what made me excited to work here. Accessible healthcare is extremely important and I'm glad OSH exists. But the way things go behind the scenes, something doesn't feel right. Don't expect much help if you have any disabilities that could keep you from meeting neurotypical expectations.

Explore other reviews about Oak Street Health

5.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company got acquired by cvs

Cons

Low compensation compared to to corporate

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Fairly good benefits given that the companies run by CVS, Nice, clean place to work with people who generally care about elderly and disabled individuals. $3000 tuition reimbursement per year.

Cons

Pay is very low for some positions, including mine. Juneteenth not recognized as a federal holiday. Hours are 8 AM - 5 PM, sometimes earlier and sometimes later, depending on when patients finish. Patients can be difficult to contact and deal with.

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