Does Ocado Retail pay their employees well?

According to anonymously submitted Glassdoor reviews, Ocado Retail employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ocado Retail. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Ocado Retail?

70% of Ocado Retail employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ocado Retail 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Ocado Retail?

Customer Service Representative (22) , Delivery Driver (19) , Customer Service Advisor (18) , CSTM Delivery Driver (15) , Contact Centre Advisor (10) , Buying Manager (8) , Contact Center Agent (8) , Customer Service Team Member (8) , Buyer (6) , Driver (6) , Warehouse Operative (6) , Customer Advisor (5) , Customer Hub Advisor (5) , Customer Service (5) , Personal Shopper (5)

What are the pros of working at Ocado Retail according to real employee reviews?

"Great atmosphere and culture all round" ((in 28 reviews)); "The pay is okay and the people are great!" ((in 27 reviews)); "Easy to get into and good pay" ((in 21 reviews)); "very smart and friendly colleagues" ((in 21 reviews)); "benefits are good" ((in 20 reviews))

What are the cons of working at Ocado Retail according to real employee reviews?

"You could become a manager." ((in 10 reviews)); "long hours and shift changes" ((in 9 reviews)); "Very poor work life balance and awful shift patterns." ((in 6 reviews)); "Low salary" ((in 6 reviews)); "Limited progression and career development" ((in 3 reviews))

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Ocado Retail

Ocado Retail reviews

Below average place to work - Personal Shopper Ocado Retail Employee Review

3.0

Mar 3, 2025

Personal shopper

Recommend

CEO approval

Business Outlook

Pros

- 3 days off a week - You can book your own holidays - Friendly colleagues - Career opportunities. You can work your way up to become a co-ordinator, manager or engineer. You can be trained in other areas of the warehouse. You can be trained on a PPT and/or forklift truck, even if you are a new starter.

Cons

- Long days and tiring work in a place with little atmosphere - Not much thanks for the hard work you do - The pay isn't as good as other companies - Feel like just a number rather than a person sometimes. - Some managers are unhelpful - Toilets smell horrendous - Some dirty areas in the warehouse

Ocado Retail Response

Thank you for taking the time to share your feedback. However, it looks like your review appears to be meant for Ocado Group, not Ocado Retail. You can find Ocado Group’s Glassdoor page here: https://rb.gy/yb0i3m

Explore other reviews about Ocado Retail

5.0

May 7, 2024

Engineer

Recommend

CEO approval

Business Outlook

Pros

discounted food through Kroger, some end of year bonuses. Nice management

Cons

long hours and shift changes

Ocado Retail Response

Thank you for taking the time to review. However, your review appears to relate to Ocado Group, not Ocado Retail. You can find Ocado Group's Glassdoor page here - https://rb.gy/yb0i3m. Thank you.

4.0

Apr 28, 2021

Project manager pmp

Recommend

CEO approval

Business Outlook

Pros

Good work environment and atmosphere

Cons

Great leads and learning activities

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