Does Ocado Retail pay their employees well?

According to anonymously submitted Glassdoor reviews, Ocado Retail employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ocado Retail. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Ocado Retail?

70% of Ocado Retail employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ocado Retail 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Ocado Retail?

Customer Service Representative (22) , Delivery Driver (19) , Customer Service Advisor (18) , CSTM Delivery Driver (15) , Contact Centre Advisor (10) , Buying Manager (8) , Contact Center Agent (8) , Customer Service Team Member (8) , Buyer (6) , Driver (6) , Warehouse Operative (6) , Customer Advisor (5) , Customer Hub Advisor (5) , Customer Service (5) , Personal Shopper (5)

What are the pros of working at Ocado Retail according to real employee reviews?

"The pay is okay and the people are great!" ((in 27 reviews)); "Great atmosphere and culture all round" ((in 27 reviews)); "Some good benefits and supplier freebies" ((in 24 reviews)); "Easy to get into and good pay" ((in 22 reviews)); "very smart and friendly colleagues" ((in 19 reviews))

What are the cons of working at Ocado Retail according to real employee reviews?

"long hours and shift changes" ((in 9 reviews)); "Low salary" ((in 8 reviews)); "Very poor work life balance and awful shift patterns." ((in 6 reviews))

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Ocado Retail

Ocado Retail reviews

Don't offer part time - Customer Service Advisor Ocado Retail Employee Review

5.0

Apr 23, 2025

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

I really enjoyed working here. The customers are so lovely and grateful for your help. However I was unable to commit to the full time.

Cons

Ocado don't offer part time

Ocado Retail Response

This is great to hear! Thank you for taking the time to share your positive experience, we will take your advice on board.

Explore other reviews about Ocado Retail

5.0

May 7, 2024

Engineer

Recommend

CEO approval

Business Outlook

Pros

discounted food through Kroger, some end of year bonuses. Nice management

Cons

long hours and shift changes

Ocado Retail Response

Thank you for taking the time to review. However, your review appears to relate to Ocado Group, not Ocado Retail. You can find Ocado Group's Glassdoor page here - https://rb.gy/yb0i3m. Thank you.

4.0

Apr 28, 2021

Project manager pmp

Recommend

CEO approval

Business Outlook

Pros

Good work environment and atmosphere

Cons

Great leads and learning activities

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Jobs at Ocado Retail

Customer Hub Advisor (Compressed/Weekend Shift)

Sunderland, North East England, England

£26K - £26K /yr

(Employer provided)

View job

Customer Hub Advisor (Late Shift)

Sunderland, North East England, England

£27K - £27K /yr

(Employer provided)

View job

Demand Planner - Fresh

Hatfield, East of England, England

£38K - £40K /yr

(Glassdoor est.)

View job

Category Demand Planning Manager - Chilled

United Kingdom

View job

Ocado Retail reviews FAQs

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Don't offer part time - Customer Service Advisor Ocado Retail Employee Review

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