worked for while - Personal Shopper Ocado Retail Employee Review

1.0
Jul 15, 2025
Recommend
CEO approval
Business Outlook

Pros

One of the best things about working at the Hatfield site was the autonomy. Once you gained experience and knowledge in your role, you were trusted to do your job without being micromanaged. This also meant you could finish your work on-site and rarely had to take it home. On the whole, the local management and team leaders were great people managers who continually tried to help and coach their staff

Cons

The senior leadership's toxic attitude was the biggest problem. They treated staff as disposable and ruled with an iron fist, leading to mental health issues for some employees. People felt trapped, staying only for the good holiday, schedule, and bonus. This put everyone at the mercy of uncaring managers who were just following orders from above

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Ocado Retail Response
11mo
Thank you for taking the time to share your feedback. However, it looks like your review is meant for Ocado Logistics, not Ocado Retail. You can find Ocado Logistic's Glassdoor page here: https://www.glassdoor.co.uk/Overview/Working-at-Ocado-Logistics-EI_IE9400350.11,26.htm

Explore other reviews about Ocado Retail

5.0
May 7, 2024
Recommend
CEO approval
Business Outlook

Pros

discounted food through Kroger, some end of year bonuses. Nice management

Cons

long hours and shift changes

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Ocado Retail Response
2y
Thank you for taking the time to review. However, your review appears to relate to Ocado Group, not Ocado Retail. You can find Ocado Group's Glassdoor page here - https://rb.gy/yb0i3m. Thank you.
4.0
Apr 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Good work environment and atmosphere

Cons

Great leads and learning activities

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