Does Ocado Retail pay their employees well?

According to anonymously submitted Glassdoor reviews, Ocado Retail employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ocado Retail. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Ocado Retail?

69% of Ocado Retail employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ocado Retail 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Ocado Retail?

Customer Service Representative (22) , Delivery Driver (19) , Customer Service Advisor (18) , CSTM Delivery Driver (15) , Contact Centre Advisor (10) , Buying Manager (8) , Contact Center Agent (8) , Customer Service Team Member (8) , Buyer (6) , Driver (6) , Warehouse Operative (6) , Customer Advisor (5) , Customer Hub Advisor (5) , Customer Service (5) , Personal Shopper (5)

What are the pros of working at Ocado Retail according to real employee reviews?

"The pay is okay and the people are great!" ((in 28 reviews)); "Great atmosphere and culture all round" ((in 27 reviews)); "benefits are good" ((in 21 reviews)); "very smart and friendly colleagues" ((in 19 reviews)); "Easy to get into and good pay" ((in 18 reviews))

What are the cons of working at Ocado Retail according to real employee reviews?

"long hours and shift changes" ((in 9 reviews)); "Low salary" ((in 7 reviews)); "Outside of London, career progression good but not often" ((in 4 reviews))

Skip to content Skip to footer

Notifications

Ocado Retail

Ocado Retail reviews

Good company to work - Customer Service Representative Ocado Retail Employee Review

5.0

Aug 19, 2025

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Balanced working hours and good learning.

Cons

Internal moment is hard and senior management gives less thought to your aspiration.

Ocado Retail Response

8mo

Thank you for sharing your feedback! We’re always looking for ways to improve and your input is valuable to us.

Explore other reviews about Ocado Retail

5.0

May 7, 2024

Engineer

Recommend

CEO approval

Business Outlook

Pros

discounted food through Kroger, some end of year bonuses. Nice management

Cons

long hours and shift changes

Ocado Retail Response

Thank you for taking the time to review. However, your review appears to relate to Ocado Group, not Ocado Retail. You can find Ocado Group's Glassdoor page here - https://rb.gy/yb0i3m. Thank you.

4.0

Apr 28, 2021

Project manager pmp

Recommend

CEO approval

Business Outlook

Pros

Good work environment and atmosphere

Cons

Great leads and learning activities

See reviews by: Helpful|Rating|Date|All

Jobs at Ocado Retail

Customer Hub Advisor (Compressed/Weekend Shift)

Sunderland, North East England, England

£26K - £26K /yr

(Employer provided)

View job

Customer Hub Advisor (Late Shift)

Sunderland, North East England, England

£27K - £27K /yr

(Employer provided)

View job

Ocado Retail reviews FAQs

Ocado Retail reviews Ocado Retail Customer Service Representative reviews Ocado Retail review

Ocado Retail

Good company to work - Customer Service Representative Ocado Retail Employee Review

Explore other reviews about Ocado Retail

Jobs at Ocado Retail

Ocado Retail reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Ocado Retail reviews FAQs

Jobs at Ocado Retail