Jan 27, 2026
Ocean State Job Lot Response
4moThank you for your long term commitment to Ocean State Job Lot. It is disheartening to hear that your experience has shifted from positive to one of frustration, especially regarding recent changes to hours and scheduling.
We understand that adjustments to the work week, such as the transition from 45 to 40 hours for Area Team Leaders directly impact your livelihood and work-life balance. These decisions are never made lightly. Our goal is to balance the operational needs of the business, such as processing truck deliveries efficiently, with our commitment to providing stable, sustainable roles for our associates.
Your feedback regarding regional communication and our work culture is invaluable. We want our Core Principles to be felt in every store, and your comments suggest we have work to do in bridging the gap between our corporate initiatives and the daily reality on the floor.
We truly value your five plus years of service. We encourage you to reach out to Edward Kruger Senior Human Resources People Partner at e.kruger@osjl.com so we can listen to your concerns more deeply and discuss how we can better support you.