Pros
My hourly co-workers were awesome. Great team spirit. Always busy - never a dull moment. Schedule was Monday - Friday 7am - 3pm. There is room for advancement if retail is for you. Good perks outside of work for employee's.
Cons
Pay is minimum wage but that's retail for you. Having to run the front end due to scheduling errors and call outs. (this happens multiple times weekly and for full shifts) That leads to not being able to perform job functions and in turn to failed audits. They (3rd one in 5.5 years) did not know how to make a schedule and dodged all customer service issues. ( for instance, hiding behind row's, peaking around the corner and watching and waiting as the dispute erupts; and waiting until the irate customer leaves and then to surface from hiding out) Failure to back up the front end on multiple issues like this and so I would step in to assist my staff. Sadly, employee relations does not relate. I had brought up several issues and emailed employee relations, and nary a soul did anything to assist me. (and I thought they were there to help - promises, promises) (My advice .........Get a union in here and maybe better management might be hired and the pay will be much better) My work was sabotaged routinely and I was bullied regularly for the last 10 months I was there. Not a pleasant work environment to be involved in. It's as though that when new management comes into play, if they don't like you, they will make your life heck until you quit or they fire you. Be prepared......
