Medical Assistant - Medical Assistant Ochsner Health Employee Review

1.0
Sep 19, 2018
Recommend
CEO approval
Business Outlook

Pros

The department I work in is the absolute best...honestly. Psychiatry is the best department to be an employee. Management is personable but professional. People in the department are so friendly and honestly try to create a friendly environment. Its a small crew but very very sweet people. I am a very reserved person, but this department has kind of renewed my confidence in people. Thumbs up to Ochsner Psychiatry Department!!!

Cons

The pay sucks! I honestly don't earn a livable wage. I would not be able to keep this job if my husband was not the primary wage earner in my family. Also, one person does the job of 2 or 3 because the department runs on a budget that does not allow for incentives nor raises over 25cents a year. That is an insult. I resolve this in my mind because I am in school working towards a degree but most people here are not. They still deserve better pay as do I.

Explore other reviews about Ochsner Health

5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and culture is very good.

Cons

Nothing. Great culture and pay.

1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, coworkers, overtime availability, working/having a job, finding another job when you cant take it anymore

Cons

Unorganized, extremely understaffed, do more with less mentality by management, they retaliate for speaking up about conditions or if you don't drink the kool-aid that they are the best around, they don't care about patient safety only patient volume, a lot of people on staff are overwhelmed with the workload but they don't speak up for fear of retaliation, lots of nursing/ staff turnover,most departments seem to be understaffed/overworked as well, management constantly changes due to poor retention, so no real structure exists do to new managers changing policies how they see fit only for it to not be followed and changed once management changes again, no detailed written policies for handling situations only reactive politics once a situations occurs,Human resources is basically remote and every question will be redirected to your leader/ immediate manager and what they deem appropriate based on the situation so if they are your problem they are also the only resource for your solution, Nurses risk licensure each shift due to unsafe patient ratios ,and being forced to operate out of scope of practice and severe understaffing, broken equipment , environment is extremely toxic, but they push a customer service atmosphere with patients, a lot of the MDs are basically absent many dont even discuss the plan of care with there patients, many of the patients seem confused or dont agree with treatments, they don't listen to the nurses about possible medication interactions, extremely low or high vitals signs for some patients, pain mangement for certain conditions, ex: one refused pain medication for a cancer patient because he said it was a chronic condition, good luck getting a response from them in an emergent situation or requesting them to come to the bedside, the messaging system allows them to leave you on read for hours, my guess is they are overwhelmed as well, nurses are expected to pick up the slack if the department is understaffed, drawing labs,vital signs, cleaning/ clearing patient rooms of trays disinfecting patient beds and IV pumps,rooms, trash pickup in rooms, Emergency room report is literally a joke, you are expected to review a new incoming patient within 15 minutes so most times your accepting a patient without report from the emergency department usually at shift change which is extremely dangerous for the patient and risky for the nurse it forces you to take patients that you can't question at all because "you didn't review them in time" if you are able to look through the patient record in time to ask a question the patient is already being transported to the unit before an answer can be given

1
See reviews by: Helpful|Rating|Date|All