Like another reviewer said, "Trying to play in the Majors with Minor League Players" - Revenue Cycle Representative III Ochsner Health Employee Review

1.0
Mar 11, 2015
Recommend
CEO approval
Business Outlook

Pros

When I think of one, I'll let you know.

Cons

Salaries are generally low. In fact, on the annual employee engagement survey, the majority of staff expressed lack of satisfaction with their salary. The CEO responded with videos that say things like "please remember, your compensation is the total of your salary and your benefits!." Hint hint: that's the truth everywhere, and the benefits are nothing to write home about. Tuition reimbursement is negligible for a company that supposedly values education. Health insurance is pretty horrible if you're ever outside (displaced by hurricane, on vacation) of the Ochsner area in Greater New Orleans and Baton Rouge. Retirement was pretty poor and I didn't participate, as the 5 or 6 year vesting schedule was too much. I knew I wouldn't make it that long. Vacation and PTO are also nothing to write home about. When we were displaced by a hurricane, the company was particularly insensitive to employees' attempts to get back to the area in time. Clock ins and outs are policed like crazy. This is NOT the place to work, if you have a family. General cheap and disrespectful policies. PTO sold back at only 60% of your salary - what? Caps on salaries that are low and pretty easy to hit. Raises were not present for several years that I was there or were reduced to almost nothing (.5% - 1%, less than inflation).

Explore other reviews about Ochsner Health

5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and culture is very good.

Cons

Nothing. Great culture and pay.

1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, coworkers, overtime availability, working/having a job, finding another job when you cant take it anymore

Cons

Unorganized, extremely understaffed, do more with less mentality by management, they retaliate for speaking up about conditions or if you don't drink the kool-aid that they are the best around, they don't care about patient safety only patient volume, a lot of people on staff are overwhelmed with the workload but they don't speak up for fear of retaliation, lots of nursing/ staff turnover,most departments seem to be understaffed/overworked as well, management constantly changes due to poor retention, so no real structure exists do to new managers changing policies how they see fit only for it to not be followed and changed once management changes again, no detailed written policies for handling situations only reactive politics once a situations occurs,Human resources is basically remote and every question will be redirected to your leader/ immediate manager and what they deem appropriate based on the situation so if they are your problem they are also the only resource for your solution, Nurses risk licensure each shift due to unsafe patient ratios ,and being forced to operate out of scope of practice and severe understaffing, broken equipment , environment is extremely toxic, but they push a customer service atmosphere with patients, a lot of the MDs are basically absent many dont even discuss the plan of care with there patients, many of the patients seem confused or dont agree with treatments, they don't listen to the nurses about possible medication interactions, extremely low or high vitals signs for some patients, pain mangement for certain conditions, ex: one refused pain medication for a cancer patient because he said it was a chronic condition, good luck getting a response from them in an emergent situation or requesting them to come to the bedside, the messaging system allows them to leave you on read for hours, my guess is they are overwhelmed as well, nurses are expected to pick up the slack if the department is understaffed, drawing labs,vital signs, cleaning/ clearing patient rooms of trays disinfecting patient beds and IV pumps,rooms, trash pickup in rooms, Emergency room report is literally a joke, you are expected to review a new incoming patient within 15 minutes so most times your accepting a patient without report from the emergency department usually at shift change which is extremely dangerous for the patient and risky for the nurse it forces you to take patients that you can't question at all because "you didn't review them in time" if you are able to look through the patient record in time to ask a question the patient is already being transported to the unit before an answer can be given

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