2.0
Dec 12, 2019
Former employee, more than 3 years
Los Angeles, CA
Recommend
CEO approval
Business Outlook
Pros
Having "regulars" who show their appreciation for our hard work Building a rapport with donors and friendships with co-workers Stepping stone for newly graduated students in the fields employed by OPI
Cons
Understaffed Overworked High expectations for low wages Poor management No communication between management and/or staff High overturn rate so we are CONSTANTLY training which takes away from our primary job which in turn makes the returning donors have to wait longer which is poor customer service and leads to angry people and aggressive attitudes. Favoritism No employee recognition No security for staff with the many Violent and aggressive donors we encounter No hazard Pay Low standards for accepting donors Mixed priorities