Sparkly exterior, rotten interior - Anonymous employee OfferUp Employee Review

1.0
Jun 1, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are many perks of working at OfferUp. Pay attention to these numbers, because they'll be important later. 1. You have access to some of the leading minds in the tech industry, all the way from powerhouse giants like Google and Microsoft, to some interesting companies like Wizards of the Coast. 2. They host and participate in many different events, including things like team building exercises, lunches with different organizations, as well as many different celebrations of milestones in the company's history. 3. The company boasts competitive salary, unlimited time off, paid holidays, and a lot of flexibility with working from home being one of the major perks. 4. Coworkers are incredibly diverse both in terms of culture and personality. 5. There is actually a huge focus on creating more equal ground for women at OfferUp. 6. OfferUp loves food. You have access to snacks - both healthy and not - as well as a stocked fridge full of beverages. 7. The CEO will often gather anyone nearby to engage in a friendly round of shots (liquor) at 9am. 8. OfferUp is expanding quickly even for a start up, with many opportunities for growth in the company.

Cons

1. Many individuals at OfferUp are stuck in the mentality that they got there because they're amazing individuals. While this is true for a lot of people, you can't escape the ego. It's a road block in literally every org, and every avenue of the job. VP's and managers will make incredibly important decisions because they think their position makes them more qualified to do that then you are, even though they just hired you to make those decisions. Prepared to be ignored, and when you're not ignored, to have your input (valuable or otherwise) brazenly dismissed. 2. While parties and events and the like are super fun, there's a certain point where you realize that half the people around you are just passing time until the next excuse they have not to work. These events are not for all people in the company - its either first come first serve, or you need to be on someone's "favorites" list to make it. 3. Unless you're in the CS org, and then none of this applies. The listed job description, all the way up to the official description given in the job offer, specifies all these wonderful perks. Upon signing on, you're informed that none of that applies to you because you're in CS. Whoops. Sorry not sorry. 4. There are people from all over the world and all walks of life at OfferUp. That's great, except the company frequently fails at accommodating religious requests. While I can't speak for the (I think two other) people at OfferUp who identify as part of the LGBTQ community, I didn't feel safe here. I was frequently harassed and stereotyped, and on more than one occasion, cornered after hours by employees who were uncomfortable with who I am. 5. This actually refreshing and incredibly empowering. 6. What's more important - letting people order as many alcoholic beverages as they want at the restaurant you rented out for another unnecessary party, or putting some extra funding into teams that are woefully under-budgeted? 7. If you like doing shots at 9am, I guess this is cool. Nobody will give you a hard time about it (to your face). 8. They company is often lovingly referred to as a rocketship. I chuckle to myself every time I hear this, because there are simple asks from departments (like can we have this feature configured in Zendesk) that have been languishing as internal tickets for over a year. Nothing goes anywhere, development stalls constantly, and every suggestion made to any department comes with the caveat that it isn't a priority item.

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OfferUp Response
9y
Thank you for taking the time to provide us with feedback. It's extremely disappointing to receive feedback like this as it's always hard to read about these types of concerns online, instead of hearing from our employees directly. We're growing quickly, and maintaining our OfferUp culture is always a priority. We also believe in doing what's best for the future of our employees' growth while at OfferUp and beyond. When it comes to recruiting and hiring new talent to join OfferUp, we thoroughly screen for culture fit based on our core values; one of which is neighborly -- being open, approachable and accepting. This is a critical part of our decision making process alongside experience, skills and backgrounds. We have a zero tolerance policy for any discriminatory behavior, including harassment and/or stereotyping, and can't emphasize enough that such behavior is, and will not be, tolerated. We take feedback very seriously and have strong values that we operate against with all employees. If you're still an employee here, we hope you will voice your issues directly to HR, your manager, or a member of the Management Team so that we can learn more to help make your experience at OfferUp better for both you and those around you.

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