Pros
Good starting pay for what you do in this role. The Operators Union - which you are required to join - offers training and certifications on all types of equipment. Many of the customers and a good portion of co-workers are great to know. As said in many reviews, Ken Taylor is a good guy. His staff keeps the blinders on him, but I believe him to be a genuinely good person. Probably the most visible and transparent CEO I've come across.
Cons
Where to begin... DRAMA! So much, it's like a Jerry Springer episode almost daily. We have people that are definitely not meant for their positions. Lots of politics, poor direction, inconsistencies in policy, etc. Constantly dealing with bad attitudes, disrespectful and lazy co-workers, mismanagement, among many other things. Sick time is a joke. 5