Keeping it real - Senior Customer Success Manager Okta Employee Review

5.0
Sep 9, 2018
Recommend
CEO approval
Business Outlook

Pros

As a remote new hire, you never know what the culture is really going to be like. The balance and energy Todd and Freddy bring to the company is so refreshing to see in business. I haven’t missed a single all hands and don’t plan on it. The fact that they keep it fresh and are real during the all hands speaks volumes to me; while at the same time leading the business and showing the acumen to keep things growing. The culture and company drives volunteerism with it's Okta4Good initiatives. They do good in San Francisco and wherever employees are, keeping it local. Even the recruiting process was respectful and balanced. Most other tech companies just want to grill you to determine if you are a fit for them with no understanding they are also selling their company and people.

Cons

A few bumps along the road to getting setup and on boarded as a remote employee.

Explore other reviews about Okta

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic team and work life balance

Cons

No contract renewal due to budget constraints

1.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Smart, talented, and supportive colleagues. Interesting products and the opportunity to work on technology that impacts many customers. Good work-life balance in most teams. Collaborative culture with opportunities to learn from experienced peers. Strong brand recognition and valuable experience for your resume

Cons

Cons Recognition is lacking, especially for individual contributors. Strong performance and consistent delivery do not necessarily translate into career advancement, promotions, or meaningful salary increases. Growth opportunities appear limited for ICs, while management roles seem to receive a greater share of advancement and compensation opportunities. After several years, many individual contributors may find themselves reaching a career plateau with few clear paths for progression. If career growth, promotion opportunities, and compensation advancement are important priorities, it may be worth evaluating other opportunities once you’ve gained experience here

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