Flexible work schedule overshadowed by credit card focus - Sales Associate Old Navy Employee Review

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

They provide a flexible work schedule

Cons

Way too big of a focus on credit card applications

Explore other reviews about Old Navy

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing time loved it there

Cons

No real complaints besides the scheduling

2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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