Great culture and mission with amazing people! - Strategic Alliance Manager Omada Health Employee Review

The culture is unmatched compared to other places I've worked. The people are all very nice, and I feel super welcomed here. I know that I can make a meaningful impact. I feel enabled to perform at a high level without getting burnt out quickly. The company is fully remote, there is unlimited PTO, and the pay is really competitive. I know what the company's mission is, and I want to work towards achieving it. The CEO still takes time to meet with new hires and answer questions.

The onboarding process is still in development and could be improved. The devices are limited to use in the US so working internationally is not allowed.

Benefits/expenses, remote work, nice coworkers

Where do I even start. The expectations for coaches have gotten out of hand and there’s no consideration for mental load. It feels like things just keep getting added on and added on and a lot of it is tied to this time tracking system that we can’t even see anymore. Even though it was framed like removing the time clock would give us more autonomy and less stress, we’re still being judged since it’s still there in the background anyway. Even though it’s clearly not a good representation of the actual time spent in-app. There’s also A LOT of micromanaging. Metrics are everything, and even when your metrics are good, something else gets pulled in. If it’s not metrics, it’s you’re not spending enough time in the app, or you’re not engaging enough with your work team, or you missed one small workflow from last week. It never really feels like you can just do well and that be enough. Even supervisors don’t always seem fully aligned with what the day to day work actually feels like now, since so much has changed since many of them were in the Health Coach role. So a lot of the feedback is disconnected from reality. Time off doesn’t feel fair either. We were encouraged to take time off during OT to manage mental load, but then when I actually did, I was told I took too much time off? It just feels like you’re stuck no matter what choice you make and you can’t really win here. And don’t get me started on the pay and how we’re about to be in what seems like a commissioned based pay system as if we’re sales. I’ve also tried switching roles within the company multiple times. No luck.