DEI and equal opportunity is not important here. - (Prefer Not to Say) Omada Health Employee Review

2.0
Feb 12, 2025
Recommend
CEO approval
Business Outlook

Pros

It’s remote, which provides flexibility. One of the great things about working here is the flexible time off, which really allows for a healthy work-life balance. The pay is somewhat competitive. Additionally, being part of a fast-growing company brings exciting opportunities for professional development and career growth for everyone but people of color.

Cons

It’s disheartening to witness the lack of true commitment to diversity, equity, and inclusion at Omada. From what I've personally seen, qualified people of color are overlooked for opportunities in key departments like Engineering, Customer Success, and Operations. It’s especially frustrating to see white women receiving praise for meeting the bare minimum, while their communication often lacks substance, with phrases like “like” frequently interrupting their sentences. On the other hand, women of color are expected to overperform just to receive a fraction of the recognition. It’s a sad reality, one that I never anticipated experiencing at a company like Omada. I've attended meetings where favoritism is openly allowed, driven solely by biased opinions from leadership. It's blatantly obvious, yet it gets overlooked when it comes to ratings, promotions, and compensation. Honestly, it's making me question my place here, and it’s hard not to consider taking my talent elsewhere.

Explore other reviews about Omada Health

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, great mission, great people!

Cons

There are no downsides I see

2.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits/expenses, remote work, nice coworkers

Cons

Where do I even start. The expectations for coaches have gotten out of hand and there’s no consideration for mental load. It feels like things just keep getting added on and added on and a lot of it is tied to this time tracking system that we can’t even see anymore. Even though it was framed like removing the time clock would give us more autonomy and less stress, we’re still being judged since it’s still there in the background anyway. Even though it’s clearly not a good representation of the actual time spent in-app. There’s also A LOT of micromanaging. Metrics are everything, and even when your metrics are good, something else gets pulled in. If it’s not metrics, it’s you’re not spending enough time in the app, or you’re not engaging enough with your work team, or you missed one small workflow from last week. It never really feels like you can just do well and that be enough. Even supervisors don’t always seem fully aligned with what the day to day work actually feels like now, since so much has changed since many of them were in the Health Coach role. So a lot of the feedback is disconnected from reality. Time off doesn’t feel fair either. We were encouraged to take time off during OT to manage mental load, but then when I actually did, I was told I took too much time off? It just feels like you’re stuck no matter what choice you make and you can’t really win here. And don’t get me started on the pay and how we’re about to be in what seems like a commissioned based pay system as if we’re sales. I’ve also tried switching roles within the company multiple times. No luck.

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Omada Health Response
2d
We appreciate you taking the time to share such detailed feedback. We are sorry to hear that your experience has felt overwhelming and, at times, discouraging. Your comments about workload, evolving expectations, and the mental load associated with the role are important, and we recognize how challenging it can feel when changes are not experienced as intended. Our goal in evolving tools like time tracking and performance metrics has been to support both flexibility and clarity, not to create additional pressure or a sense of constant evaluation. It is clear from your feedback that this has not been your experience, and that gap is something we take seriously. We are actively working to better align expectations, ensure managers are closely connected to the day-to-day realities of the role, and create more consistent, transparent guidance around performance and time off. If you are open to it, we would encourage you to connect with your HR Business Partner directly so we can better understand your experience and continue improving. Thank you again for sharing your perspective.
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