Poor Management - Remote Medical Coder Omega Healthcare Employee Review

2.0
Nov 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay rate, work schedule, only one really good manager

Cons

Rude and/or "out to lunch" managers that don't answer most of your emails about concerns you have about a client.( Like facility coders "cherry picking" charts when you have a productivity rate to meet.) When I did get an email from one of them, it was usually aggressive, accusatory sounding. "What is this.....on your timecard?" I felt like a school kid that had been called into the principal's office. The "bench times" between clients were ridiculous ( 2 weeks for security clearance?) Getting an angry letter from another manager while trying to help a client... asking to speak to HR about this incident to which they never responded

avatar
Omega Healthcare Response
3y
Thank you for our feedback. We take your comments and suggestions very seriously. We strive to work with our managers to provide the highest level of supervision and engagement for all our employees. Our Human Resource department responds to all inquiries within 24 hours or less. If you would like to submit an inquiry, we will guarantee that we will to contact you. You may submit that inquiry to EmployeeRelations@himaginesolutions.com. We are certainly disappointed to hear about your experience and we will continue to strive to meet and exceed our employee's expectations. We encourage you to send that email. We wish you the best in your future endeavors.

Explore other reviews about Omega Healthcare

5.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, work from home, supportive manager, good upline management, good pay

Cons

IT department communication needs improvement, feel disconnected from company overall - more focus on the India team

avatar
Omega Healthcare Response
3mo
Hi, thank you for your feedback! You are a valuable part of Omega Healthcare, and we are happy to hear you have had a positive experience over your tenure. We appreciate you sharing your thoughts on receiving more US focused company emails and will share this feedback with our corporate communications team. We're committed to building a great workplace, and feedback like this helps us stay on track.
2.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Other team members you’d work with

Cons

Constant IT issues Some projects have toxic work environment US employees treated less than India employees Expectations or managers unrealistic Few opportunities for growth, especially if you reside in the US

avatar
Omega Healthcare Response
1mo
Hi, thank you for taking the time to leave a review on Glassdoor. We appreciate your transparency and are sorry to hear that your experience with Omega Healthcare hasn't been fully satisfactory. We would appreciate the opportunity to review your concerns and ensure that they are addressed appropriately. We encourage you to reach out to us at EmployeeRelationsUS@omegahms.com with additional details.
See reviews by: Helpful|Rating|Date|All