Great pay, but poor communication within the organization - Remote HCC Coder Omega Healthcare Employee Review

1.0
Feb 19, 2025
Recommend
CEO approval
Business Outlook

Pros

They offered great pay and it was an experience to know what I need to focus on in my career. It was very difficult to maintain the hours they promised me as a FTE due to the lack of work. They were also very quick to hire me once they learned I wanted to be a FTE and was looking for those types of hours.

Cons

They had very poor communication within the team. I felt like I was constantly sending emails to HR to find out what my options were to try to resolve the lack of communication. Since I was a HCC coder who was at the end of the cycle they had very poor communication about end of contracts with clients so there was a lot of shifting us around since there was a loss of work with various clients with very poor management. I was hired on to just to be moved around with little to no explanation of the expectation of the contract and then let go after a few months thinking I had job security again with little communication. I had to provide my own equipment (computer, extra monitor & encoder) at my own expense. The training for the contract was nonexistent and when asked I about it I was told that everyone there should already know how to code so it was not necessary. You will quite literally be thrown into the position.

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Omega Healthcare Response
1y
Hi, thank you for taking the time to leave a review on Glassdoor. We’re glad you found the pay competitive and that the role offered valuable career insight. Because of the nature of our client assignments, we do typically look to hire experienced coders who can quickly adapt to a new project. That said, we’re sorry for the challenges you experienced with communication, training, and shifting workloads. Your input on clearer expectations, better onboarding, and consistent support is appreciated and will help guide our ongoing improvements. Feel free to reach out to us at EmployeeRelationsUS@omegahms.com if you have any further questions or feedback.

Explore other reviews about Omega Healthcare

5.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, work from home, supportive manager, good upline management, good pay

Cons

IT department communication needs improvement, feel disconnected from company overall - more focus on the India team

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Omega Healthcare Response
3mo
Hi, thank you for your feedback! You are a valuable part of Omega Healthcare, and we are happy to hear you have had a positive experience over your tenure. We appreciate you sharing your thoughts on receiving more US focused company emails and will share this feedback with our corporate communications team. We're committed to building a great workplace, and feedback like this helps us stay on track.
2.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Other team members you’d work with

Cons

Constant IT issues Some projects have toxic work environment US employees treated less than India employees Expectations or managers unrealistic Few opportunities for growth, especially if you reside in the US

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Omega Healthcare Response
1mo
Hi, thank you for taking the time to leave a review on Glassdoor. We appreciate your transparency and are sorry to hear that your experience with Omega Healthcare hasn't been fully satisfactory. We would appreciate the opportunity to review your concerns and ensure that they are addressed appropriately. We encourage you to reach out to us at EmployeeRelationsUS@omegahms.com with additional details.
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