Great training, high turn over - Front Desk Agent Omni Hotels Employee Review

3.0
Apr 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Their customer service training program is top notch.

Cons

Very high turnover makes it hard to build a team. Constantly training new hires and minimal manager support.

Explore other reviews about Omni Hotels

5.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I like it. Professional, thorough training process, understanding managers.

Cons

No cons that I can think of

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great hotel discount, phenomenal product and great staff to work with.

Cons

Leadership is extremely lacking and there is no support for anyone outside of management.

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