Headquarters Office - Toxic Environment - Corporate Office Omni Hotels Employee Review

1.0
Apr 26, 2016
Recommend
CEO approval
Business Outlook

Pros

The headquarters office space build-out was done exceptionally well. The hotels are quite nice and deliver exceptional customer service. It's amazing they do so well when behind the scenes the company is such a mess. It used not to be that way, but they have not faired well through the extensive growth.

Cons

Poor leadership, discriminatory hiring practices, prejudice against anyone that doesn't fit their narrow view of people (I did fit the mold, or I wouldn't have gotten the job). They have extremely high turnover, and it's not due to a strong labor market. Before interviewing there or accepting an offer, ask several third party recruiters for their opinions. Most won't send candidates there because the employees don't stay. Most of the people I worked with at the headquarters office were interviewing to get away from such a toxic environment. Archaic HR policies including the time off policy. It's due to having an individual owner which I totally understand. Senior management should respect that too, but even they circumvent the policies and make side deals with employees on time off. Omni doesn't make adequate investments in equipment and technology, then they squeeze employees beyond what is feasible given the infrastructure limitations.

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5.0
Jul 2, 2026
Recommend
CEO approval
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Pros

Really good place to learn new things

Cons

A lot of false promises

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The culture and hospitality I have experienced so far has been nothing short of exceptional. From the Interviewing to my first day and beyond, everyone has been very helpful and inviting. I am excited to be apart of the OMNI family.

Cons

No cons specifically but once in my department I was hoping for a bit more structure and information as to specific duties, trainings and expectations but other than that I have had a great experience and since have more information.

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