Overworked, underpaid, Ethically challenged! - Human Resources Omni Hotels Employee Review

1.0
Jul 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Great staff to work with, Omni takes care of their guests and line employees with recognitions and celebrations. Some perks of the company are decent.

Cons

Processes are not consistently enforced, managers aren't paid within market range if they're internally promoted, managers turn a blind eye to situations they don't want to deal with, and find ways to eliminate those they don't care for (restructuring they call it) just to bring someone else in. They put on a great show in selling the company, just don't expect the reality to match, managers are overworked, and managers act like they care about turnover, but never make improvements or take into consideration input from terminations.

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Omni Hotels Response
8y
Omni takes pride in creating growth opportunities for our emerging leaders. “Growing our Garden” through internal promotions is central to our company culture, and the compensation guidelines are developed ensure leaders are ready and available to work in any market across the United States.

Explore other reviews about Omni Hotels

5.0
Jul 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Beautiful historic hotel with a prestigious reputation. * Friendly and supportive coworkers. * Good employee discounts on Omni hotels. * Opportunities to learn hospitality skills and gain experience. * Fast-paced environment that can be rewarding for those who enjoy guest service

Cons

Pay rate needs to be improved . * Advancement opportunities may depend on the department and leadership. * Some employees report inconsistent communication and limited support from management

3.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Calm and mostly low-stress role.

Cons

Pay was extremely low. Zero commissions even if you sold a $10,000 watch or a $1,000 book. High priced items, lots of sales targets we had to hit, but we didn’t get a single bonus, no rewards except for a “pizza day” or free lunch. And beware, even as a full-time employee they would suddenly cut your hours/ shifts from your schedule.. if they weren’t a full house at the hotel and needed to save money, aside from not even paying well. Then the parking was a mess, apparently they hadn’t thought it out when building. So employees should be prepared to literally hike from far parking lots down by the golf course or get texts right before your shift saying you need to park at a college or somewhere miles off-site then wait for a shuttle. Then get reprimanded for being late.

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