Was my favorite job, wish I was still working there. - Front Office Associate Omni Hotels Employee Review

5.0
Jul 20, 2009
Recommend
CEO approval
Business Outlook

Pros

Trust and Empowerment. Was given the ability to make decisions on my own, and the Hotel was better for it. Customers were helped with anything they needed without 'approval' from a manager. Truly a high quality resort and a respectful workplace.

Cons

Like all hotels, it is a 24 hour business. Must be flexible with hours. Though back-to-backs were very rare compared with other hotels at which I worked, they do occasionally exist. Weekends and Holidays are not exempt, for new or older workers.

Explore other reviews about Omni Hotels

5.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I like it. Professional, thorough training process, understanding managers.

Cons

No cons that I can think of

3.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Calm and mostly low-stress role.

Cons

Pay was extremely low. Zero commissions even if you sold a $10,000 watch or a $1,000 book. High priced items, lots of sales targets we had to hit, but we didn’t get a single bonus, no rewards except for a “pizza day” or free lunch. And beware, even as a full-time employee they would suddenly cut your hours/ shifts from your schedule.. if they weren’t a full house at the hotel and needed to save money, aside from not even paying well. Then the parking was a mess, apparently they hadn’t thought it out when building. So employees should be prepared to literally hike from far parking lots down by the golf course or get texts right before your shift saying you need to park at a college or somewhere miles off-site then wait for a shuttle. Then get reprimanded for being late.

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