Good place to make a good salery - Cocktail Server Omni Hotels Employee Review

4.0
Jul 26, 2010
Recommend
CEO approval
Business Outlook

Pros

Even though the hours are long you can make a lot of money! They create opportunities for employee's to move to other positions within the hotel.

Cons

It was a very convenient place to work being located in the center of the city, with that there is no employee parking and during city events there is either no where to park or you pay almost $20. Management has always been lacking and not very involved but if you are self sufficient you will be ok. The hours can be very long busy or slow. Some days I would work a 14 hour shift!

Explore other reviews about Omni Hotels

5.0
Jul 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Beautiful historic hotel with a prestigious reputation. * Friendly and supportive coworkers. * Good employee discounts on Omni hotels. * Opportunities to learn hospitality skills and gain experience. * Fast-paced environment that can be rewarding for those who enjoy guest service

Cons

Pay rate needs to be improved . * Advancement opportunities may depend on the department and leadership. * Some employees report inconsistent communication and limited support from management

3.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Calm and mostly low-stress role.

Cons

Pay was extremely low. Zero commissions even if you sold a $10,000 watch or a $1,000 book. High priced items, lots of sales targets we had to hit, but we didn’t get a single bonus, no rewards except for a “pizza day” or free lunch. And beware, even as a full-time employee they would suddenly cut your hours/ shifts from your schedule.. if they weren’t a full house at the hotel and needed to save money, aside from not even paying well. Then the parking was a mess, apparently they hadn’t thought it out when building. So employees should be prepared to literally hike from far parking lots down by the golf course or get texts right before your shift saying you need to park at a college or somewhere miles off-site then wait for a shuttle. Then get reprimanded for being late.

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